Zurich Insurance launches assistance service in Asia

Zurich Insurance Asia Pacific has launched Zurich Edge Assist, a new online support service. Developed in collaboration with agents and brokers, the solution is accessible via the Zurich Edge Platform (ZEP).

Zurich Edge Assist brings sales, customer service, and claims management together in a single platform, providing a unified experience.

The goal of this initiative is to offer the company’s partners a smoother, faster, and fully digitalized journey.

Currently available in Indonesia, the platform is set to launch soon in India, Japan, and Malaysia.